& Regulations
Keeping our space safe, clean, and enjoyable – for everyone.
At Zone Fitness, we’re all about creating an energised, respectful and welcoming environment for every member, guest, and visitor. To help make that happen, we have a few important Club Rules & Regulations in place. These guidelines are here to keep you safe, protect our facilities, and ensure everyone has the best experience possible. Let’s all do our part!
- Right of Admission Reserved – We reserve the right to manage access to our facilities.
- A photo will be taken to add to your Zone Fitness profile.
- Entry is only granted with a valid membership card – no mobile barcodes, screenshots, or photocopies allowed.
- Lost or stolen cards? Please report them to your home branch as soon as possible.
- Keep it moving: During busy times, please limit cardio sessions to 20 minutes.
- Equipment is for sharing – be courteous and allow others their turn.
- Please don’t use weights on cardio machines – it’s unsafe.
- Ask our Fitness Team for help anytime.
- Respect the space: No slamming, dropping, or throwing of weights or any gym equipment.
- Safety first – return all equipment to its proper place after use.
- Use collars on barbells to prevent weight plates from slipping.
- No reserving machines with towels, water bottles, or personal items.
- Unsure how to use something? Our team is always here to assist – just ask!
- Check your club’s Group Training schedule or visit our website for class times.
- Free weights may only be used in designated areas – no equipment from the gym floor is allowed in the studio.
- Want to join a class? Book your spot on our app, at reception or telephonically, 48 hours in advance.
- One booking per person – no reserving on behalf of others.
- Arrive a few minutes early. Late arrivals might not be allowed in.
- In case of emergency, always follow staff instructions.
- No food or bags on the gym floor – keep it clutter-free.
- Firearms, weapons, and any form of substance use are strictly prohibited.
- Zone Fitness is a discrimination-free zone – disrespectful or offensive language and behaviour will not be tolerated.
- Lockers are provided – please use a high-quality padlock. No overnight storage allowed.
- Use valuable item lockers for small high-value items like phones or jewellery.
- No soliciting, advertising, or marketing on club premises.
- Charging personal devices via our outlets is not allowed.
- Clean as you go: wipe down machines and benches before and after use.
- Dress appropriately – proper training gear and closed shoes are required.
- Interested in one-on-one sessions? Chat to reception for Personal Training options.
- Only Zone-authorised trainers may provide training on our premises.
- Keep an eye on notice boards and club updates.
- Staff may enforce rules and provide guidance at any time – your cooperation is appreciated.
- Facilities and services may vary from club to club – check in with your branch if unsure.