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FAQ

Frequently Asked Questions

FAQ

Frequently Asked Questions

Just like most places, the gym has a certain set of rules.

To save you a phone call, we’ve compiled a list of our most frequently asked questions and our answers to them. Have a scroll down and if your question hasn’t been answered here, hit our contact page us page to get in touch.

Debit order memberships do not expire. They have a fix minimum durations, the initial period, and thereafter, they continue on a monthly notice period. Cash memberships have a fixed start and end date.

Depending at which club you joined, either the 1st working day of the ensuing month, or the last working day of the previous month. Memberships fees are paid in advance.

After the expiry of the initial period, you may cancel the memberships with 20 business days written notice by completing a form at reception.

Yes, all clubs have the services of personal trainer available, at an additional cost per session. Alternatively, the book an induction session with the fitness consultants and they will provide programs free of charge.

We have a variety of group training classes, visit your branch or our APP to find their timetable.

Memberships at Zone Fitness is a service agreement, not a usage based contract. Therefore you decide for how long you would like to have the facility available to you, and we provide the service for a specific period of time.

Yes, but only on arrangement, please contact your club.

It’s possible to use the theme without page builder, you can add your content using regular WordPress functionality, but we’d recommend use WPBakery Page Builder for better convenience.

Yes, just remember to bring a pad lock. The locker is available for use during the time you are at the club.

Please remove all your possessions after your session and make the locker available for the next member’s use.

Unfortunately not

We have various membership durations, from daily fees and 1 month all the way to 12 and 24 month memberships.

The general principal of decrease fees with an increase in duration always applies. Contact a membership consultant to decide which option best suit your needs.

If you joined Zone Fitness after 2023, a R99 bi-annual levy will be charged in June and December each year. This levy helps us maintain our clubs, upgrade equipment, and implement solutions for challenges like load shedding—so you can enjoy the best possible gym experience. The levy is part of your membership agreement and allows us to keep monthly fees as affordable as possible.

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Have any further questions? Please reach out to us by using our Contact Us page.

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Still can’t find the answer you need? Send us your question and we’ll reply personally, usually within one business day.